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OMG I cannot believe this is HAPPENING....I hired (not payed yet thankfully) a pro caregiver from Care.com (and she has her own company-procaregivers) to pick up my partner at 4am...we had it all planned, he is having BRAIN SURGERY and needs to be to hosp by 5am. Suddenly she cannot answer her phone, text and has me blocked on care.com. I HAVE NO IDEA how or why this is happening. I did cancel my sub there but can still post and send messages, just not to her??? Everyone HERE says USE care.com.!!!


So I have to put him in an UBER? With no caregiver to go with him and be his voice. Her and I spoke for over an hour, agreed on price and really hit it off, I really felt like she would do what I needed, had smarts and was dependable and has nothing but 5 star reviews. I CANNOT BELIEVE THIS IS HAPPENING.....then I contacted the number on this website for help...twice no...no RESPONSE. I AM GOING INSANE. Then I look on CL for a last minute HELP and I find that she has posted ad there so I EMAIL AGAIN-are we still on for 4am? NO RESPONSE. Have left many VM messages with her..NOTHING. I want to give someone the benefit of the doubt, but how hard is it to text YES? I think I just hit my breaking point.

Find Care & Housing
They need to be shut DOWN. I have gone back and forth with their admin, not only to get refunded but to have these girls looking for sugar daddies that are NOT real carers taken off their site. Including the one that did damage to us. Of course the back and forth email only succeed in getting my BP way up. I did a bit more research and they have 100's if not 1000's of complaints. yet they are allowed to EXIST? Now I am reading the stories here and I am mind boggled.

Is there ANY ATTY OUT THERE who wants to shut these fools down and start a class action suit..LET ME KNOW!
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How are you, CherrySoda,

How is your loved one doing? I pray that everything will work out.
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So sorry, CherrySoda. Awful! I would be very upset. I’d report it too.

I hope things went as smoothly as possible for your loved one. Please let us know the outcome. Sending hugs to you. Many hugs!
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There was a class action lawsuit against care.com in Mass. You may want to report to your Attorney Generals office also. I am doing this in my state.
The founder of care.com is a former hedge fund manager, so you get an idea of her mentality. And she created the PERFECT FORUM FOR SCAMMERS TO PREY ON THE VULNERABLE! AS LONG AS SHE'S MAKING MONEY, SHE DOESN'T CARE WHO GETS HURT!
I cannot fathom that I fell victim to something as I did. I am a fairly well educated, pretty savvy and intelligent woman... not the kind of person you ever envision being scammed like this. I'm not the blue haired, smiling, little old granny in stockings and nurses shoes, hunched over and leaning on her cane. YES, I am disabled and was VERY sick and feeling extremely depressed. However, I'm a tall, lean, pretty attractive female, with waist length hair, high cheekbones, funky jewelry and no one thinks I look my age. AND, I'm the daughter of cops! The idea of this crap isn't completely foreign to me... but if you're NOT a criminal, you generally DON'T THINK LIKE A CRIMINAL. My point being, if this happened to me, it could happen to ANYONE. WE ALL HAVE TO KEEP OUR GUARD UP, for ourselves and our loved ones. And speak out when/if we encounter something to prevent these soulless scoundrels from preying on others.
I am sure I am not gonna get any kind of "justice" or compensation for what happened to me. But perhaps, someone will read this and it will save them from future pain and harm.
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I am so very sorry you're in this situation. I will keep good thoughts for your partner and his speedy recovery.
I am trying to recover from a nightmare of epic proportions I found myself in courtesy of a "caregiver/housecleaner" I hired through care.com.
Long store short... I am disabled and was going through very difficult time w health & grief. I hired Sarah to take me to outpatient surgery and clean my home. We got along great and began hanging out together. I have next to no family & she needed place to live, I needed help here, I asked her to move in. Seemed logical, I had so much space and help, she was oh so helpful..... WRONG DECISION. She was a VERY SKILLED GRIFTER. a year and half later, my home has been ransacked, my finances totally drained, I was kept confined to my room, my home taken over by Sarah and her friends whom I didn't know, credit cards maxed out, who knows what is all stolen, I was emotionally and verbally abused, medication stolen & went through withdrawal, I have no idea who she really is or where she is, and I ended up suicidal and in a mental hospital. AND care.com claims they ARE NOT RESPONSIBLE for the people they present on their site!!!! Thank you very much care.com, what a lovely service you offer to people who are in need with children, elderly, sick and disabled persons!!!
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I just heard this on the news that Care.com is removing thousands of unverified listings. This is a good thing. Anyone can post an ad and they are not vetted.

https://www.wsj.com/articles/care-com-removes-tens-of-thousands-of-unverified-listings-11554040800

My first hand knowledge - my niece was in nursing school and applied through Care.com. She received a call within two days. In her telephone interview, she explained she was married, with a small child and taking night classes. She also had a teaching degree, previous work with Cardiologists, etc. The lady hired her immediately to care for her bedridden paralyzed husband.

I would definitely suggest going to the local college to recruit a nursing student - you might start with a call to the professors of Nursing who might steer you in the right direction.

Good luck!
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I've never used care.com but from what I've seen of it it is basically a message board where those seeking employment and those seeking a caregiver can find each other, buyer beware. I do agree that you should inform the site administrators about this "company", even though they may not be legally liable it is in their own best interest to stop scammers from destroying the credibility of the information available there.
And I hope the surgery went well.
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I'm sorry to hear of the difficulties you are having. AgingCare is not affiliated in any way with care.com nor do we provide home care referrals to their site. If you are searching for in-home care using AgingCare.com, our advisors only provide referrals to licensed professional home care agencies who are vetted through our affiliate program. https://www.agingcare.com/local/in-home-care
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I think this is terrible cherrysoda. To stand you up with no notice is not professional conduct. I am very sorry this happened to you and your partner. I would give her a huge piece of my mind and yes, if there are any review sites on FB or whatever I would leave feedback that reflected on your partner’s ride not showing up.

I hope your your day improves and your partner’s procedure goes well.

I did go over and read some of the comments on Care.co and many are bad.
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I just found this for those of you who might have THOUGHT about living the nightmare I am right now.
https://www.sitejabber.com/reviews/care.com

Also THIS SITE, short of the forums, has not responded to my cry for help. THIS IS WHY WE DO IT OURSELVES and get burned out and ready to die ourselves-ITS TOO MUCH!
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Aww THANK YOU, we will take all prayers and well wishes and good vibes, he needs them and so do I after this nightmare. I am looking into reporting HER to the state and care.com to the BBB.
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Please let the admin know, they shouldn't be letting these people use this site if they are such flakes. If we don't complain they may not know.

I am sorry that you are having to deal with this crap on top of your loved one having brain surgery. I pray that The Lord guides the surgeons hands and is with both of you.
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Where do you find nursing schools to hire from?
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I am still in shock, I will be sending him to Brain Surgery ALONE and in an UBER because of this B*tch. NEVER again...I will SPAM the internet with her name and the lack of professionalism of Care.com. And to think I TRIED it due to the reviews here. This is a LIFE changing high risk surgery for him. That a person could do that to us, when we have not another soul to turn to, and I am VERY burnt out, is just...I have no words, only tears.
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That is so wrong and I feel for you, but if it helps, It's not just you. Pro caregivers on care.com are arrogant, stand me up for interviews, give me the stink eye when I ask them to put their phone away, ignore my mom and I hired two different caregivers who never showed up after great interviews. I get the same applicants over and over. I find new caregivers who are in nursing school are far better than the pros. The down side, and the up side is that they need instructions to care for my mom. I've found the "Care pro" caregivers to be bored, tired, want to be paid $15-$20 an hour, and are constantly applying for jobs that might pay more. My guess is that the reason they don't show up is because they find something that seems better.
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