My in-laws have their long term health care through PERS - for state of California employees. Their requirement is that all caregivers are to be certified. My in-laws night and primary caregiver is no longer taking care of my in-laws so the agency sent a replacement who is not certified. As a result, my in-laws have to pay for her services. I would think that the agency should have known in advance what PERS requires. Has anyone had this problem, what did you do, and how was it settled?
Also, and on a different note, my MIL hasn't been out of the house since 11/4. She is a very social person and belongs to 3-4 social organizations. She is apparently afraid to leave my FIL for fear that something might happen to him while she was gone. Guess this isn't too unusual but I think this is only adding to her stress level/depression. She is crying some now in reaction to the stress level and all the new changes. I offered to take her out for a cup of coffee while my husband along with the caregiver stayed with my FIL but she declined.
Another thing, does anyone know what people do when there is a power outage for over 3 hours and one's portable oxygen tank runs out of oxygen? Both of my in-laws are on oxygen, with my MIL being on O2 24/7, and this is quite a worry. They live in a large metropolitan area.