My mom is in AL and pays over 5,000 a month because of her care level. She currently is experiencing some delirium as a result of yet another UTI and had fallen three times in 24 hrs. The AL said she needed one on one care and recommended a private caregiver company to me. I hired them at 24 bucks an hour to take care of Mom, hoping that the delirium is temporary and that she will snap out of it as she has in the past. The AL facility is refusing to adjust the billing even though they are not currently bathing, transporting her to meals, dressing her,or putting her to bed. Their response is that we are paying for additional service that they do not provide, when the reality is their service is temporarily suspended, and I feel the billing should be adjusted as they do during times she is hospitalized. I also want families to realize that "Assisted Living" implies a level of independence. They do not provide companionship and many of the amenities they brag about in their advertising are actually available for an extra charge, like that transportation to the doctor or grocery shopping. And if they require a caregiver to come with them, that's an even bigger charge. So done with these ripoff AL facilities. We are going to move her to a residential board and care.