What do you do when a Home Health Agency stops their service because Medicare will not pay because the agency has their coding incorrect?
The Home healthcare agency informed me on Friday @ 4:00pm that they will suspend the services that they give to my mother (84 yrs. old) because her insurance company have not paid them since December. I contacted the insurance company and they stated that the coding on the claim is incorrect and told them to resubmit the claim with correct coding. They have offered to help the company code the claims. The Home Health Agency stated that it will take 45 days for them to pay them and they will need to cut their losses.