I am concerned for my Mother's safety in assisted living, what should I do?
My elderly, frail Mother is in a newly opened Alzheimer's Facility. I visit her almost everyday and have witnessed many many Falls of the residents. The CNA's are not proactive in monitoring these residents for possible falls or fights. Since this new facility is not fully filled, the Administration have not been hiring enough staff, I believe due to budget. Many residents have behavior problems and are dangerous for others to be around in my opinion. One Fall was caused by one of these Residents pushing the other resident on the floor causing her to hit her head. The same night the same resident fell again in another area. Also, the same night, another elderly resident fell flat on her back when getting up from her chair and walker. This is 3 falls I witnessed in 3 hours time. The last 2 falls happened when there was no nurse or CNA anywhere to be found in the main sitting room where the front desk and counter is.
I have previously expressed my concerns about the inattention of the staff, and that there should be a staff member in the sitting room at all times to prevent falls like this, but nothing has been done to prevent these falls. Alll 3 of these Falls were preventable and happened due to lack of attention of the staff.
I also witnessed a few weeks before this, a physical fight between a male and female resident in the same sitting area. I could not find the CNA (only one on duty that night), as I think she was on a break out of the building, and I could not find the Nurse on duty for 1/2 hour!
They have also had a high turnover of very experienced CNA's due to poor treatment by the Administration.
I am concerned for my Mother's safety. I will talk to the Administration again, but not positive anything will be done. This is very disappointing because they really sold this as a caring and safe place for my Mother. I can't believe they would be so unconcerned with the care of their residents.
Any suggestions would be appreciated.