Are Nursing Homes required to have more than one phone number?
this is what they have said to me when i have asked in the past.
today, there must have been a problem with the lines, i could not get thru for over 4 hours. no one answered the phone- it just rang, then went busy ,then disconnected.
i was getting concerned.
how can there be no other way to get in touch with the facility?
i began looking up stores and pharmacys in the area. finally i just called
the police and told them the problem,they said they would check and call me back.
when they did, i was told-he got thru long enough for them to say there was trouble with the lines, but then the phone disconnected.
im not sure how that is possible-however,
he also said if i wanted to leave a message for my mom, they would make sure mom got it- how can they if the phone is down?
they were not going to physically drive there-
doesnt give u very much confidence in the nursing home!
how can a facility with elderly, sick and with dementia, alz. health problems,
not have access to telephones???just one?
maybe i am just not understanding the situation-
but i dont get it, and if there isnt any other way to call them, some one in
the health system should be notified!