It seems like there is no oversight. No local, state, or federal inspectors or social services looking out for their well being. Where can we find what oversight there is and where can we go to get it improved?
Everything seems to be left up to the residents and their families. Almost everyone can be accepted. Families can be advised that a resident needs assistance but they can just refuse it.
People can go for days (or weeks?) in the same clothes. There is an odor in the dining room of incontinent and/or unwashed people. The meals are ample for most but do not provide a healthy diet. No one checks to see how much residents have eaten. Many plates go back to the kitchen untouched.