Follow
Share

I am posting this to alert others of the major headaches and wasted time this company has caused me. We switched my dad to Humana Part D plan and since they limit the number of pharmacies who can dispense 90 days to a handful that aren't even near me, I decided to go with RightSource for 90 days via mail order. What a colossal mess and headache. Was on the phone with them for 90 minutes one day trying to get my dads meds straightened out and thought all was ok when I hung up. Today they call and act like they hadn't a clue of what was done last week. I wanted to reach through the phone and strangle them. So I just said I give up and went to CVS. Pitiful awful customer service. I don't know if others use them but I'm posting as a warning to those who might consider them.

This discussion has been closed for comment. Start a New Discussion.
Find Care & Housing

4 Comments

Newest
First Oldest
First
Have you spoken with Humana about this? Hopefully, they would want to know about the poor service
(1)
Report
I have been trying for three weeks to get a new prescription issued through Right Source, twice online and once with a direct call. I still have not received my order so went and refilled it with Wal-Mart. I would think that Humana could do better than this.
(0)
Report
My husband and I use Express Scripts and have never had issues.
(1)
Report
I think just about everyone has had one problem or another with all of the mail order pharmacies. I know my Dad is currently trying to get his meds, too, but it's a different company.
(0)
Report
This discussion has been closed for comment. Start a New Discussion.

Recent Questions


Popular Questions


Related Questions

Start a Discussion
Subscribe to
Our Newsletter