My mother is never satisfied with her doctor (also my doctor), because he doesn't kiss her butt.
He is a realist, and knows that my mother rarely listens to him. Although respectful and concerned, he does tell her like it is. How do I listen to her criticism of him (he's "rude," "a jackass", etc.) and respond to it? She wants to blame him for her problems, all of which stem from bad judgement on her part.