I need advice on meeting with Assisted Living manager.
My mother has lived at her current assisted living facility for almost 2 years. She has dementia and is slowly requiring more and more assistance daily, which, of course, costs more.
We were recently made aware of a "move-in special" at her AL where a new resident would get a flat rate for their care with the cost never increasing as their needs increase. This rate was not offered to us since my mother is already a resident.
I have requested to meet with the manager of her assisted living to discuss the possibility of getting this offer.
One of the reasons that we moved Mom here (400 miles away) was because the AL where she had lived for 3 years previously had increased Mom's rates to an extreme and we found out that she was paying much more than most of the other residents, even though she required very little assistance at that point. Because we had never complained, they just kept piling on the fees to the base cost of her apartment every year. Once we questioned this, they reduced their rates, but not before we had spent thousands of dollars needlessly.
That's when I realized that AL's are more like shopping for a new car than walking into a department store and paying whatever is on the price tag. I sure wish I had known to negotiate years ago.
Anyway, at her current AL, Mom's apartment is shown to prospective residents and featured in their marketing materials because knowing how important her surroundings have always been to her, we decorated it "like a model home" (according to her). She loves it and keeps it to perfection. She also is a pleasant, although confused and confusing at times, resident that the staff seem to genuinely love. She doesn't cause scenes or take an inordinate amount of the staff's time.
So, with that background information - do any of you have any experience in negotiating in this situation - where we are already committed?
Money IS a concern with us. Her family has a history of living well into their 90's and we need to plan accordingly - 15 years out. We don't want to move her again, because the move here set her back at an alarming rate, so I don't think she'd recover (mentally) from another one.
Any advice here would be so appreciated!