DME suppliers of oxygen concentrators under the new Medicare protocols.
Since Medicare has established competitive bidding, the supplier of oxygen equipment has advised us it wasn't successful in the bidding competition and will no longer be supplying oxygen or equipment.
The replacement supplier has been less than satisfactory. We've had repeated trouble with the concentrator; now a promise has been made to resolve the issue but we're still waiting. In the meantime, the equipment isn't functioning properly and we're ready to switch.
Is anyone else in a similar situation, and if so, what suppliers are you using? Have you had any problems with the red and/or yellow lights going on and staying on?
(The manual has disappeared; I've asked for another but no response).
Any comments or suggestions would be appreciated.