I am caring for a couple and their grown daughter visits daily but verbally and mentally abuses me.
She seems to be bipolar. Help! I need this job. The daughter knows it. She is cunning, behaves in a passive aggressive fashion, changes rules from day to day and seems to derive pleasure from ordering me to not dare ask for clarification on a rule that she has set down firmly on a Monday that she arbitrarily changes on a Tuesday but rather than to share that she's changed the rule she watches me follow Monday's rule, yells at me and when I am genuinely wanting to understand exactly what she wants me to do which I consistently ask in a polite and kind way, she orders me to shut up and to leave the room. She knows I need this job. I am a mature 60 year old who has enjoyed a relationship with clients for years. This woman becomes cruel, imputes egregious shortcomings on my part, and excuses me from a room after she yells at me. In a few minutes she smiles, is kind and polite. I am forbidden to ask for clarification. Yes,I am actively looking for another job. And once I find it I plan to resign. In the meantime I wonder if there is any legal recourse to simply protect me, hold her accountable, etc. As smart as I am, I am lost here. Her parents are so lovely and they and I have a best working relationship with great laughter and cordiality. When the daughter arrives in late afternoon every day, the house feels like a dark cloud hangs over it. The father stops smiling, the mother becomes manipulative and quiet. So sad.