Caregiver agencies, horror stories..?
After 3 months, the caregiver provided by an agency I was paying quit. I made him keep a log of daily activities, and in those 3 months, he never gave my father a shower. He stated my father had "disabilities and limitations". My father walks with a walker, has dementia and some vision issues, but is by no means incapacitated. He just needs help. Two and a half months prior, a physical therapist came in to show the caregivers how to get him into the shower.
I responded back that I was paying him and the agency to care for my father, and that included at least 1 shower in the 3 months he was employed. I have a camera in my father's room and listened to the caregiver telling my father he was quitting. At no point did the agency ever call me that day to tell me he quit. I called them and they confirmed it.
In those 3 months, the caregiver ruined 2 mattress pads with bleach, almost all of his clothing is bleach-stained, cause a $350 fee to a plumber to rod out the toilet (stuffed with wipes, not once, but twice). The agency never paid their visits as stated when I was sold on their services. The owner came by one morning when the caregiver left the country. I told her how he was very defensive, not motivated, etc. She agreed and said because he left so abruptly, he was fired. About a week later, he was back. Yes, I took him back because with dementia, making changes can throw their world into a tailspin. I was hoping the caregiver would have been corrected by the agency, but no luck.
Does anyone else pay an agency for care..? What should be expected from them..?
So stressed...... Worried that it's just me and maybe I should have kept my mouth shut......... Is it just me...??