Elder fraud in Elder Care Facilities
One of the biggest scams I have encountered is within the elder care community. Most assisted lving communities charge a non- refundable entrance fee anywhere from a few thousand dollars to over $8K. After I paid the entrance fee, I was told they could not take care of dad, refused to bath him or provide basic personal hygiene. Dad is unable to stand unassisted, which was disclosed in writing up front. I was told I could either pay for a private setter or leave that they refused to lift him. I left with the large deposit still unrefunded. This has happend multiple times and even with calling APS, the ombudsmen and the Health Department, I am finding there is nothing I can do to recover the deposit. All of my complaints have been found to be "unsubstantiated", which I have found is 99.9% of the time. They ask Dad if he was showered, and he doesn't remember. The records have all been falsely documented. I started writing in his chart "No" when I saw that the CG had recorded bathing and brushing his teeth, when i was there and found him unbathed, and teeth nasty from multiple days of not brushing. I have been accused of being "abusive" so many times, that I have learned this is the facilities way of throwing up a smokescreen to take the focus off of them. I was told the only way to retrieve my money was if the facility had multiple complaints for the same offensive, and to show a pattern. Well, who do you complain to? Are there any honest facilities out there that truly care about elders or have we reached the stage that this is just another get rich quick way to scam our parents? This is the most unregulated, dishonest industries I have ever encountered. Where does one go to get support and who advocates for the residents?