Ask the Residents: Real Feedback About Senior Living Communities
When touring assisted living facilities, skilled nursing, even independent retirement communities, caregivers may feel like they're getting a bit of a sales pitch during their visit. AgingCare's experience with the staff at senior living communities has been extremely positive. Many communities employ some of the friendliest and most caring individuals who truly love their job. However, each harbors bit of a bias about their facility and services. At the end of the day, each residence is a business and needa new residents.
Taking a tour to see the community in action (as well as returning several times during different times of day) helps prospective residents to make the most informed decision.
Another important way to gauge an assisted living facility's quality and performance is to ask the residents who already live there. Find out what other residents and their families have to say about the community.
Many senior living residents are happy to talk to guests. They typically enjoy the interaction and are happy to offer their opinion.
Here are 12 questions to ask in order to get real feedback about the senior living community from someone who lives there every day. If you let them talk about their experiences, you will learn a lot about the type of care, activities and social events that take place. Getting this perspective before your parent moves in is a priceless tool when deciding on which community is right for mom or dad.
Assisted Living Resident Interview
- What do you like? What don't you like?
- How do you like your apartment? What do you like most? Least?
- Do you get along well with the staff? Are they friendly?
- Is there always a staff member to help when you need assistance?
- Are your health concerns addressed right away and to your satisfaction?
- Do you enjoy the group activities?
- What kinds of activities do the residents participate in?
- Do you have a lot of friends here?
- How's the food?
- Is the transportation at convenient times? Is it reliable and arrive on time?
- Is someone there to help seniors on and off the bus, including any mobility equipment?
- How long have you been living here? Have you experienced any problems?
If your parent is willing and able, invite them to participate in the conversation as well. They are likely to have some questions of their own, seeing as it is potentially going to be their new home.
You will probably find out good and bad things no matter where you go, but taking the time to get the complete picture can save you a lot of grief and heartache in the long run.
It's easy to get glowing reports from facility administrators, but you can feel even more confident about your decisions when you know that other residents are happy and satisfied. So, if you are looking for senior living, do you your homework and you will feel more comfortable with the move.