We have been given mixed messages throughout our mother's stay. They refuse to train for any activity that would be helpful when we take her home, have delayed ordering necessary equipment and other aspects of discharge planning. Each person is given different information each time we ask questions.
Every discussion comes down to "you didn't talk to the right person" or "you don't undersand the meaning of the terms we use."
They have NEVER answered a yes or no question. Phone calls are not returned.
We were told that she would be discharged, but that was delayed since they never told us about the need for certain equipment and they did not order it.
I want to just remove her from the facility, but we do need the equipment. I fear they will charge us with elder abuse because they document that we do not show up for training (even though none is scheduled)
They change her care status to "restoritive care" I do not know how they will define that.
What can we do?