Home » Daily Care » Medications » Questions » My mother was given the wrong medications…
Print
Email
Lynn Harrelson, Jun 22, 2010
Lynn Harrelson is a pharmacist who specializes in medication and prescription management for seniors. She provides health care services and information that help individuals remain independent in their homes, retirement and assisted living facilities.
In each hospital there is an individual/department to address such problems since errors of this type may be due one or more issues from one or more departments or how they department communicate. The Joint Commission of Healthcare Accreditation Organization or other credentialing organizations evaluate how such problems are received and addressed.I would encourage you to discuss the error with the Patient Services Coordinator, Quality Assurance Coordinator, etc ( these are some of the usual titles).Take your notes and always ask for feedback and what processes are in place to prevent things like this from happening again. Facilities usually reinforce procedures, retrain, establish new processes.
(0)
Report this Post
Elizza
Give a Hug
Jun 22, 2010
GO RIGHT TO THE ADMINISTRATOR OF THE HOSPITAL. THIS IS A SERIOUS MATTER AND SHOULD NOT BE LEFT IN THE HANDS OF ANYONE WHO CANNOT TAKE ACTION.
Helpful Answer (0)
loulou53
depending where you are from in uk its called P.A.L.S they have a complaints procedure or get legal advice off a solicitor. Ring the hospital your mother was in and ask them how you make a formal complaint regarding this matter. keep copies of all correspondence. good luck !!!
susan63
Go directly to the hospital administrator NOT the director of nursing. Tell them you want an account of what happened in writing (you may have to put your complaint in writing too). Don't let them blow you off. I have 2 sisters that are nurses and this is a major no no. Depending on the type of medication she was given and where they got the information to give her the medicine will play in. Insist on a response in writing!
ashford10
Go to your state's Departent of Human Resources.....regulatory services that oversees and monitors hospitals, nursing homes, and assisted Living
195Austin
When you approach the hospital say you want it to be a teaching tool for the staff mistakes do happen and there might be a reason for example two meds souning almost alike being next to each other at my hospital a machine checks the name bracell againist the blister pak the med is in and each pt, has there meds locked in a nures server.
hapfra
As previously mentioned I woul go directly to the hospital administrator---and make sure the issue is resolved....this could lead to serious consequences otherwise.
Best
Hap
Please stay on topic or ask a new question.
Have a question? Just need to vent? Find answers and support from the real experts - other caregivers!
As POA & primary caregiver, am I responsible for my parents' well-being when I'm at work? Answered 8 mins ago by ambsmith
The Caregiver....How are YOU doing today? Comment 12 mins ago by ladee
Grossed Out? Need to Vent? Just caught Mom using my toothbrush to comb her hair! Comment 25 mins ago by tbailey
Beat Caregiver Burnout, Be Honest With Yourself and Others Comment 40 mins ago by DT
The Caregiver & Dysfunctional Families: How are you doing? Comment 58 mins ago by tbailey
More From The Community »
Sign up for our newsletter and receive practical tips and support for caregivers
Like AgingCare.com on Facebook
To use this feature, you must be a member.
Just what a caregiver needs to make life a little easier. Join AgingCare.com for FREE!
Access the Caregiver Forum
Answers and support from caregivers and elder care experts.
Receive Helpful Caregiving Information
Articles on providing care, senior health, financial and legal matters, and more.
Create Your Personal Account
Customize your experience to see what is important to you and your unique caregiving situation.
Already a Member?
Login to your account
Screen name or email address:
Password: