As with so much in life, there is no one answer. The worst scenario would be to not believe an elder when someone was stealing or worse yet, abusing them physically. If they say they are being treated roughly, look for evidence. Go to visit at odd times. Look extra closely. Don't accuse anyone until you have something to go on, however talking things over in a nice way with an administrator can be a wise move. Let everyone know, by your presence, that you are available to your loved one.
Keep Tabs On Belongings
If the elder is accusing people of stealing, you'll have a better idea if it's truth or fact if you know what they own, or what they have with them in a residence. If they are in their own home and have in-home care, it's good to do an inventory of valuables early on.
However, if we are just talking about routine things, we can make life easier for everyone if we explain to the elder exactly what we are doing and why. Ask other caregivers to do the same. Elders have so few choices in life, and for most of them even those choices trickle away as the days pass. They should be included in as much of their own business as possible, no matter what their capability.
Leaving Reminders for People with Dementia
You may want to leave a reminder note for them, if you do something or take something with you when you leave – and ask other helpers to do the same. It's a good idea to have pen and paper handy for many things, so you could write a note ahead saying something to the effect that, "Tomorrow, we'll clean out your bedside drawer."
Then leave the note lying around for a few days after the fact, as a reminder – perhaps with an additional note attached explaining that you took her watch in for repairs and it should be back on Thursday.
Keep Good Records
If you have anything to do with the elder's valuables or money, keep good records. That doesn't always work with the elder, but it works if things get ugly and you are accused of wrong-doing.
I hated showing my mother her monthly bank statement, as she would feel terrible about the large sum of money going to the nursing home every month. So, I'd often avoid it if she didn't ask.
But if she asked, I'd bring the checkbook, along with all of her statements – even her taxes if necessary – so she would have no choice but to see where her money was going. I didn't want to be cruel. I'd rather she didn't worry about money at all. She had everything she wanted. A private room. Whatever she asked for. But when she would ask me, in an accusatory way, where all of her money was going, I'd have to show her. It broke my heart. But there was no other way, because if I didn't remind her, she would decide I was out buying mink coats or something.
As for an incidence like Victoria's sweater? If you are on top of it at the beginning, and you see an elder develop a special attachment to a piece of clothing or an item of some sort, get a clone, if you can. If it is too late for that, you can still try to find a ringer. If that doesn't work? Just suck it up. It will be back from the wash or the repair shop later, and tomorrow is another day.
For over 20 years author, columnist and speaker Carol Bradley Bursack cared for a neighbor and six elderly family members. Because of this experience, Carol created a portable support group – the book "Minding Our Elders: Caregivers Share Their Personal Stories."
She is the moderator of the AgingCare.com forum.