How to Choose an Emergency Alert System

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To help you shop for an emergency response system, consider the following suggestions, provided by Gross, whose company, Medical Alert was recommended as the best medical alert system by Good Housekeeping magazine in an article titled "Home Alone" (Nov 2005).

Price – Medical alert companies charge a monthly fee for monitoring services. Compare pricing, features and servicing of each system. Also, ask if the price will increase. Some companies raise the monitoring fee every year.

"Our fee is $29.95 per month, for as long as the senior has the system. The price never goes up, so the senior and caregiver, many of whom are on tight budgets, don't have to worry about the cost going up unexpectedly."

Hidden Costs – There should be no up-front costs. Seniors should not have to pay for the transmitter or monitoring console. The systems should be included as part of the monthly fee.

Contracts – Don't sign a long-term contract. Caregivers and their aging parents should be able to cancel at any time. Read the agreement carefully before signing.

Experience – How long has the company been in business? Portability – Can the system be used when the elder is away from home – i.e., is it portable? Some companies offer a small base unit that is the size of an answering machine. "The senior can take the system with them when they travel, and it will work in all 50 states. It's great for snowbirds," Gross says.

Ease of Use –Try out the system and make sure it is easy to use. Is the emergency button large and easy for the senior to see and press? Are there any complicated instructions, buttons on the console or other features that might be troublesome for the elder to operate?

Keep reading for more tips!

 
 

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jimbaer

Give a Hug

Aug 5, 2009

This is an interesting article and very descriptive of many existing systems. However they ALL have one VERY LARGE deficiency for a wandering patient: The devices only work if the patient is able (cognizant) to push the button. Since many wandering Alzheimer's patients lack this ability, they need a system which emits a constant signal (such as that used to monitor wild game). Such a transmitter can then be tracked to locate the person. Please tell us about such a system.

 
 

PersonCare

Give a Hug

Aug 5, 2009

The Emergency Response System consists of more than monthly fee companies. You can purchase a system for under $200, avoid the monthly fee, and have the system contact the caregiver, family members, or friends directly. Also, it is important to know how capable the pendant user is and for what reasons they will use it.

 
 

ezcare

Give a Hug

Aug 5, 2009

jimbaer,
you hit the nail on the head. All of these Personal Emergency Response Systems assume two things about the User that may not be true for many potential users: 1) that the person is conscious and cognizant when the emergency event occurs 2) that the person is fully committed to using the device when an emergency event occurs. My personal experience is that most family caregivers view this as an essential device "for other people" but "my mom is still active and very independent" So they are willing to gamble until an event catches them unprepared. Then they insist that mom get the device "for my peace of mind" Of course, mom is now too embarrassed to press the button even if she can because she senses that it will send her family into a tizzy if she has to go to the hospital again. The scenario is even more disconcerting for early-onset dementia patients. While the device can be useful at the onset of the disease, there comes a day when mom loses the ability to comprehend what it is for, and she refuses to wear the pendant. This becomes a bone of contention for the family and it upsets mom even more. Regarding your suggestion about a tracking device for wandering patients, check the Alzheimer's Foundation web site. There is an organization that offers this service. Also, there is an ongoing research grant offered called "Everyday Technology for Alzheimer's Care" ETAP. Such technology is affordable and immediately available. Only obstacle seems to be gaining acceptance by the vast majority of folks who have no experience dealing with Alzheimer's patients or have no use for technology.

 
 

jmcnam

Give a Hug

Aug 6, 2009

An emergency alert system does not work well if the person is cognitively impaired. In other cases it can be valuable to let the caregiver go to the store or if the caregiver needs help to get the impaired person up from a fall.

 
 

195Austin

Give a Hug

Sep 11, 2009

My husband had a phillips lifeline and after he passed I kept it for myself which made my son happy and they do check it monthy and the monthy charge is resonable and I have been happy with it and it does work outside our house.

 
 

lovingdaughter

Give a Hug

Sep 11, 2009

We have life line since it is connected to our hospital, however, we are moving to a 55 and over community and it is offered as part of the system and has no extra cost. Just remember, when the phone line is busy, it does not work. You need to get a dedicated line. Our phone company will give you one at no expense if your DR. orders it.

 
 

jmcelroy

Give a Hug

Sep 15, 2009

Additionally you should make sure that the unit is compatible with your phone line. Traditional medical alert units (PERS) were designed to work with plain old telephone service and do not always work correctly when connected to a digital/VoIP phone line because the signal can be disrupted.

 
 

195Austin

Give a Hug

Sep 15, 2009

I have been very happy with life line from philips they call once a month to check it and when my husband passed a way I was very easily able to put it in my name and ours can be used outside our house on most of our property-our son tested it before we set it up and he is happy I have it it is an extra protection since I am alone now.

 
 

kathleens

Give a Hug

Jun 24, 2010

Actually there is a new device on the market that makes it so the seniors DON"T have to press a button. It's an automatic alert system that's been out for about a year so far, I just signed up as an agent for this company. It's called myHalo it's work checking out. Email me if you want some info about it, I'd be happy to help. kathleens@halomarketlink.com

 
 

drappm

Give a Hug

Jul 19, 2010

I want to know more about systems that work through an existing phone system, NOT just the base. I remember seeing SOMEthing about a system that turns every wireless phone/base into an intercom with two-way communication when the client presses the button. Anyone remember this? Anyone have experience with it?

 
  •  Comments 1 to 10 of 12 

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